Communicator with a focus on web editor

Do you want to be involved in developing the intranet of an authority with a socially important mission? Are you passionate about the role of internal communication in a thriving organization? Do you have experience and skills in working with intranets in a larger organization? Then the position as a communicator with a focus on web editor may be right for you.

About the position

You will enter a phase of intranet development within the Customs Agency where we are reevaluating the purpose of the intranet. We are moving towards a more reasonable and sustainable intranet, which will lead us to communicate changes and, together with the organization, work on the content. You will be a co-creator in this change where you will have the chance to influence and, together with colleagues, find sustainable and agile working methods for what we see will become an even better intranet.

Currently, we are implementing major changes to the intranet's content structure and search functionality.

You will work closely with colleagues who currently manage and drive the development and maintenance of the intranet. The same unit also includes editors for the external website, service designers, language caretakers, and form constructors. And you will naturally work closely with the entire target group consisting of other colleagues at the Customs Agency.

Your main tasks include:

• working practically with the content on the intranet, both in the web publishing tool and in dialogues with the organization
• participating and contributing to the development of the intranet, both strategically and operationally
• participating in ongoing maintenance by monitoring a functional mailbox and managing incoming cases in collaboration with page-responsible colleagues in the organization to keep the intranet updated and relevant
• working with management communication.

We are looking for someone who has:

• a university or college degree in communication or another relevant education that the employer assesses as equivalent
• at least three years of experience in strategic and operational work with content on intranets in a larger organization
• experience in strategic, internal change communication
• knowledge of digital accessibility and the ability to follow web accessibility guidelines according to WCAG 2.0 AA
• the ability to follow the principles of plain language and Swedish writing rules
• experience in writing and working with texts for different target groups
• very good knowledge of web publishing in Sitevision
• experience with Sitevision from the last three years
• experience in search engine optimization
• very good knowledge of the Office package.

It is meritorious if you have:

• experience with agile working methods
• experience in needs and user analyses
• knowledge or education in the UX field
• experience in web analysis and web statistics
• experience in requirements management or testing in digital channels
• experience working in a government authority.

Personal qualities

Who are you as a person?

• You are confident and mature in your role as a communicator.
• You are good at collaborating, you dare to have challenging conversations, and you inspire trust in meetings with others.
• You are curious and brave and dare to try new things.
• You are driven by understanding the needs of target groups and finding solutions that create the best possible user experience and business benefit.
• You are clear with your own ideas but at the same time receptive to other perspectives and good at involving others in dialogue.
• You work in a structured manner and are good at planning, prioritizing, and delivering on time. At the same time, you have no problem quickly adjusting when circumstances change.
• You are proactive and goal-oriented and take initiatives that develop the organization towards set goals.

We place great emphasis on personal suitability.

We offer you

By working at the Customs Agency, you have an important job where you contribute to a safe and secure society. We value well-being and professional development highly, and we strive for you as an employee with us to achieve a good balance between work and leisure. With us, you will receive secure employment conditions as well as our benefits, which include wellness grants, subsidized medications, and good vacation and pension terms.

Other

Reference number: TV-2026-00278.

Location: Stockholm.

We offer 1 permanent position that begins with a 6-month probationary period. Individual salary setting applies.

Start date: By agreement.

We place high demands on our employees' security and confidentiality awareness. Before a hiring decision, you will undergo a drug test. The Customs Agency is a total defense authority, and upon employment, you may be assigned to the Customs Agency in case of war.

The Customs Agency values the qualities that are added to the organization by having an even gender distribution and ethnic diversity.

For more information and application

Inquiries about the position can be made by Katarina Brodin, 040-611 33 90. For questions about the recruitment process, you can call the Customs Agency's HR support, 060-67 25 85. Union representatives are for OFR-P/Tull-kust Mari Höglund, 08-456 58 30 and for Saco-S Lena Edehag, 08-456 58 68.

Your application with an accompanying cover letter and CV/resume must be received by the Customs Agency no later than February 1. You apply via the electronic application form below.

We kindly decline all contact with staffing and recruitment companies as well as advertisers of job postings.

The Customs Agency is a government authority that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Customs Agency, founded in 1636, currently has about 2,600 employees and is led by the Director General Johan Norrman.